Welcome to Frunze Luxury Apartments!
Please read these terms and conditions (“Terms”) carefully before using our website. By accessing or using the website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the website.
1. Reservation and Booking: 1.1. All room reservations are subject to availability. 1.2. By making a reservation, you agree to provide accurate and complete information, including payment details. 1.3. Changes to reservations are subject to availability and may incur additional charges.
2. Pricing and Payment: 2.1. Prices displayed on the website are in the local currency and inclusive of applicable taxes, unless otherwise stated. 2.2. Payment is required at the time of booking. We accept major credit and debit cards. 2.3. Additional charges for services such as room service, minibar, etc., will be settled during your stay.
3. Cancellation and Refund: 3.1. Cancellation policies vary depending on the type of reservation. Please review the specific terms during the booking process. 3.2. Refunds for cancellations will be processed according to the chosen rate and cancellation policy.
4. Check-in and Check-out: 4.1. Standard check-in time is after 3:00 PM and check-out time is 11:00 AM. Early check-in and late check-out are subject to availability and may incur additional charges.
5. Guest Responsibilities: 5.1. Guests are responsible for maintaining the confidentiality of their booking information. 5.2. Guests are liable for any damage to the hotel property caused during their stay.
6. Privacy Policy: 6.1. We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information.
7. Limitation of Liability: 7.1. The hotel shall not be liable for any loss, damage, injury, or inconvenience arising from the use of the website or stay at the hotel.
8. Governing Law: 8.1. These Terms are governed by and construed in accordance with the laws of Greece. Any disputes shall be subject to the exclusive jurisdiction of the courts in Greece.
Express Check-In Page Terms and Conditions:
1. Express Check-In: 1.1. Express check-in is subject to availability and is a service provided for your convenience. 1.2. By using the express check-in service, you agree to the terms outlined below.
2. Eligibility: 2.1. Express check-in is available for guests with confirmed reservations made through our official website or authorized booking partners. 2.2. Groups, special requests, and certain reservation types may not be eligible for express check-in.
3. Arrival and Identification: 3.1. To use express check-in, you must arrive during the specified check-in hours. 3.2. A valid government-issued photo ID and the credit/debit card used for booking are required upon arrival.
4. Agreement: 4.1. By proceeding with express check-in, you acknowledge that all information provided is accurate and complete. 4.2. You authorize the hotel to charge the provided credit/debit card for any applicable charges and incidental expenses.
5. Changes and Cancellations: 5.1. Changes to your reservation or cancellation must be made through our official website or by contacting the hotel directly.
6. Liability: 6.1. The hotel shall not be responsible for any discrepancies or issues arising from incorrect or incomplete information provided during express check-in.
7. Acceptance of Hotel Terms: 7.1. Use of the express check-in service is subject to the overall Hotel Website Terms and Conditions. Please review and accept those terms before proceeding.
By proceeding with express check-in, you agree to comply with these terms and conditions.
For any inquiries or assistance, please contact our front desk at info@frunzeapartments.com
Last Updated: 05/08/2023
